Personal Training Client Success Manager in ElevateOS

At ElevateOS, we specialize in PropTech solutions that support thousands of apartment buildings across the United States and Canada. Our Fitness department is dedicated to enhancing the living experiences of residents through innovative solutions and exceptional customer engagement. By joining our team, you will contribute to projects designed to promote well-being and happiness of our residents.

As a Personal Training Client Success Manager, your primary goal will be to ensure the success and satisfaction of our clients using our fitness services. Your responsibilities will include:

• Building lasting relationships with clients to understand their needs and goals.
• Providing personalized support and resources to enhance their experience.
• Collaborating with trainers to develop tailored fitness plans for residents.
• Monitoring client progress and adjusting strategies for improved outcomes.
• Conducting feedback sessions to gather insights and recommendations.

• Personal Training and Nutrition background.
• Exceptional communication and interpersonal skills.
• Experience in customer service or client management roles, preferably in a related field.
• Strong organizational abilities and attention to detail.
• A passion for helping others and creating positive experiences.
• Familiarity with personal training concepts and client management software is a plus.

Although not required, the following attributes would be beneficial:

• Ability to work independently and in a team setting.
• Understanding of digital tools and social media for client engagement.

• Competitive salary along with performance-based bonuses.
• Flexible work schedules and options for remote work.
• A collaborative team environment where your ideas and feedback are truly valued.

By joining our vibrant team, you will be making a significant impact in our Fitness department, all while enjoying a range of perks designed to support your success and happiness.