Business Operations & Data Associate/Manager in Pet's Table

About Pet’s Table

Pet’s Table is a Mexican company offering fresh and personalized dog food through a subscription model. Our mission is to improve the quality of life for dogs in Mexico by providing high-quality food prepared by Mexicans for Mexican (and expats, of course) dogs, with us working every day to be the leading dog nutrition brand in Mexico, serving millions of households with products that make a real difference in the lives of pets.

The Opportunity

As an Operations & Data Analyst at Pet’s Table, you will play a pivotal role in driving operational efficiency across all functional areas of the company, starting with business and revenue operations. Your ability to analyze data, optimize processes, and integrate systems will directly impact the company’s overall performance. By leveraging data-driven insights, you will identify opportunities for improvement, implement scalable solutions, and support strategic initiatives that enhance our operational effectiveness.

This role is ideal for candidates with 2-3 years of experience in data analysis, process optimization, and systems integration, particularly those who thrive on solving complex operational challenges and enjoy working at the intersection of data and business strategy.

1. Operational Process Optimization

Analyze and evaluate existing workflows across departments to identify inefficiencies and areas for improvement.

Propose and implement scalable solutions to streamline operations and enhance productivity.

Collaborate with stakeholders to ensure smooth adoption of new processes and tools.

2. Data Analysis and Insights

Collect, clean, and analyze data from various sources to identify trends and inform decision-making.

Develop and maintain dashboards and reports to monitor key performance indicators (KPIs) across departments.

Provide actionable insights to guide operational and strategic decisions.

3. API and Systems Integration

Work with APIs to integrate tools and systems, ensuring seamless data flow and process automation.

Troubleshoot and optimize integrations to enhance system performance and reliability.

Document integration processes and provide training to team members as needed.

4. Cross-Functional Collaboration

Partner with teams across the company, including sales, marketing, finance, and customer experience, to align operational improvements with business objectives.

Support the implementation of new tools and technologies to enhance operational capabilities.

5. Strategic Planning and Implementation

Leverage data-driven insights to propose and prioritize strategic initiatives aimed at improving efficiency and scalability.

Conduct market and competitive analysis to identify opportunities for growth and innovation.

Analytical Thinker: You excel at interpreting data and turning it into actionable insights to optimize operations.

Process Optimizer: You have a knack for identifying inefficiencies and implementing scalable solutions to improve workflows.

API Savvy: You’re experienced in working with APIs to integrate systems and automate processes.

Collaborative Team Player: You enjoy working with cross-functional teams and can communicate effectively with both technical and non-technical stakeholders.

Detail-Oriented: You ensure data accuracy and integrity in all analyses and reports.

Proactive Problem Solver: You take initiative to identify and resolve issues before they impact operations.

Organized and Adaptable: You thrive in a dynamic environment and can manage multiple priorities effectively.

Technical Proficiency: Strong knowledge of data analysis tools (e.g., Excel, SQL, Python) and visualization platforms (e.g., Tableau, Power BI).

Systems Integration: Experience integrating CRMs (e.g., Kustomer, Salesforce) with e-commerce platforms like Shopify and Recharge.

Process Automation: Familiarity with automation tools such as Zapier, Make.com, or similar platforms.

Business Acumen: Understanding of e-commerce operations, subscription models, and operational KPIs.

Project Management: Ability to manage timelines and deliverables for multiple projects.

Growth Opportunity: A chance to play a key role in enhancing operational efficiency and scalability within a rapidly growing company.

Innovative Environment: Work in a dynamic, fast-paced company that values creativity and innovation.

Supportive Culture: A collaborative team dedicated to your professional growth and success.

Hands-On Learning: Direct involvement in shaping the operational backbone of Pet’s Table.

Flexible Work: Adaptable work arrangements to ensure a healthy work-life balance.

Other Stuff: Competitive salary (within start-up bounds, negotiable upon fit and experience), grocery tickets, employee discount.