Data Analyst in Passport Shipping

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About Passport:

Passport is reinventing cross-border e-commerce logistics as the modern international shipping carrier of choice for eCommerce (customers include Bombas, Native, Ritual, Seed.com). By combining our proprietary asset light network along with technology and customer support, we ensure that consumers around the world receive their packages without the hassle and pain that is typically associated with international shipping.

We’re a growing, ambitious team looking to upend the trillion-dollar international parcel shipping industry through a world-class experience. At Passport, you will have the opportunity to work with some of the biggest e-commerce merchants in the world and think strategically on how to add value to their international business. See this TechCrunch (https://tcrn.ch/2TKQ4eO) article to understand why brands love us.

Job functions

About you and the role:

The data team at Passport is committed to improving systems across the organization to drive better decision making. We provide information and decision support to teams, discover insights and democratize knowledge, and track performance and progress of company products. We’re excited to bring in a new member to work towards our vision of making Passport the best data driven international shipping carrier in the industry!

This Data Analyst role is an individual contributor position working with multiple stakeholders (operations, success, finance, product) to facilitate Passport’s client base of some of the best-known direct-to-consumer brands. The ideal candidate is someone who is self-driven, hungry to learn and thrives in a high-growth organization. You will work with cross functional teams on cost saving projects with high ROI.

Location: Latin America - Remote

What you'll be doing:

Design, build, and maintain in-house tools & dashboards to support various local product team programs and projects
Manipulate large data sets and perform various types of analyses ie. descriptive, prescriptive, inferential, causal, exploratory analyses, etc.
Investigate and explain product related trends, multivariable analyses of causal relationships, determine optimal product/service configuration (given business constraints) etc.
Document and maintain internal knowledge base articles and resources in Notion

Qualifications and requirements

Professional level English Speaking/ Writing Capability
1+ years experience extracting and processing data using SQL
Some experience with Python (e.g.pandas) or related languages and interest to continue learning
Fluency in Google Sheets and Excel functions
Experience utilizing data visualization software (Tableau, PowerBI, Knowi, etc.)
Experience communicating between technical and non-technical teams
Ability to foster great teamwork and motivate those around you
Excellent verbal and written communication skills

Bonus points

If you have experience working with data warehouses

Conditions

- Competitive cash and equity packages
- Travel & Expenses funds for company events
- 100% remote work environment #LI-Remote
- Flexible PTO
- Themed happy hours - bring on the Zoom comedians, pop-a-shot contests, and sip ’n paints!
- Quarterly team (virtual) gatherings and annual team offsites
- Learning & Development Fund for upskilling or products to improve your day-to-day work life
- Teammates around the world in 8 different time zones!

Equity offered This position includes equity compensation (in the form of stock options or another mechanism).

Flexible hours Flexible schedule and freedom for attending family needs or personal errands.

Paid sick days Sick leave is compensated (limits might apply).

Company retreats Team-building activities outside the premises.

Education stipend Passport Shipping covers some educational expenses related to the position.

Informal dress code No dress code is enforced.

Vacation over legal Passport Shipping gives you paid vacations over the legal minimum.

Remote work policy

Locally remote only

Position is 100% remote, but candidates must reside in South America.