Data/Business Analyst in TECLA

TECLA is a fully remote software development company with a diverse and highly skilled team of 100+ experts across Latin America. We specialize in AI, cloud, automation, and DevOps, building innovative solutions for high-growth startups and established mid-market technology companies in the U.S.

Our work culture is agile, collaborative, and fast-paced—we take our work seriously while keeping the environment fun and engaging. As a remote-first company, we emphasize strong teamwork and close collaboration, working seamlessly with our U.S. partners as one integrated unit. Whether optimizing cloud environments, developing AI-driven applications, or enhancing DevOps automation, TECLA is at the forefront of technical innovation, solving complex challenges with cutting-edge technology.

We are looking for a Data/Business Analyst to join our team. In this role, you will be responsible for customer onboarding, handling customer data, and collaborating with our implementation and customer support teams. A comprehensive understanding of data is required—not just how it works, but how it is structured and flows—as you will be expected to propose improvements to our product based on this knowledge.

• Converting and structuring customer data into a format suitable for analysis and reporting.
• Gathering and querying data from various sources to perform data cleansing and mapping.
• Identifying and rectifying errors, inconsistencies, and missing values in the data, as well as identifying the causes and proposing fixes.
• Loading processed data into storage systems.
• Proposing platform improvements based on ETL process optimization.
• Working closely with stakeholders such as Customer Success, Implementation, and Development teams.

• 3+ years of experience with SQL and data reporting.
• 1+ years of experience with ETL.
• Ability to work well alongside Customer Success, Implementation, and Development teams.
• Previous experience using ETL tooling like Trifecta for data hygiene/cleanup and data mapping/transforming.
• Experience creating reports using report builders like Stimulsoft.
• Experience creating thorough documentation.
• Knowledge of extracting data from systems.
• Strong English communication skills.