Front is the modern customer service platform that helps companies delight their customers, engage their teams, and build stronger businesses. Customers get exceptional service whether they’re looking for a simple, instant answer, or personalized help on their most complex issues — and you get the analytics and insights your business needs to optimize your customer experience.
As a Professional Services Architect, a founding member of the Professional Services team at Front, you’ll be helping prospects and existing customers by extending the Front platform to its full value, and helping building a new department that is critical to Front’s success. As a partner on the GTM team, you’ll scope, design, and work with engineering resources to implement strategic customer projects. You will act as a project manager for custom development projects built with the Front API.
Fluency in both English and Spanish is required, both written and verbal.
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