Product Manager in Vacasa

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we’re the largest full-service vacation rental company in the US thanks to the people who give us their best every day. You’ll fit right in here if you’re curious, collaborative, innovative, and thrive in a rapid-growth environment. Our office in Chile is certificated as a great place to work.

In Vacasa Chile we are looking for a Product Manager to join our Vacasa Platform team to drive the evolution of our internal tools that other teams rely on. This role is responsible for partnering with our Operations and CX (Customer Experience) teams to understand their needs for Platform Tools. Then work with product design and engineering though all phases of product delivery. Your products need to support our high growth and ever-changing landscape. You must be comfortable diving into complex processes and workflows across multiple teams and systems to define, drive, and deliver high-value optimizations while developing a vision and plan for the future.

What you’ll do

• Analyze CX (Customer Experience) reservations data to inform what areas of the product platform need improvement.
• Collaborate with cross-functional teams to identify the best options to deliver on a reasonable schedule, validating and documenting requirements and workflows
• Work directly with the software development teams on a daily basis to deliver business value through Agile methodology, including building and prioritizing product backlogs
• Collaborate with engineering team leads to run, grooming, sprint planning, standups, retros, etc. for Agile software development teams
• Ability to work with international teams that have different native languages and time zones.
• Hypothesize, test, evaluate, and iterate to meet user needs and delight users
• Identify opportunities, drive a vision, and define priorities for an offering or product
• Close partnership with our stakeholders during key activities and phases of the product lifecycle
• Develop strong knowledge of stakeholder activities, processes, and challenges
• Be an expert and evangelist for internal tools, services, APIs, and endpoints

• Fluent English
• 2+ years of experience as a software Product Manager
• Proficient in JIRA/Confluence or similar tools
• Experience in defining, creating and delivering end-to-end product offerings that effectively achieve desired outcomes
• Experience as a product owner working directly with development teams following an Agile scrum methodology with a knack to gage product scope and a teams ability to execute effectively
• Experience in using APIs and endpoints from other services as “ingredients” for your products
• Working understanding of data models and APIs as part of your product
• Proven experience to launch offerings with a deliberate plan to learn quickly
• Experience working with product design and engineering to develop UIs and workflows for internal customers
• Skilled at working effectively with cross-functional teams in a dynamic, fast-paced organization
• Excellent written and verbal communication skills
• Ability to dive into the data, comfortable with advanced spreadsheet manipulation, or SQL preferred
• A sense of humor, empathy, and humility!
• Ability to work from home and reside in Chile

• Fluent English
• 2+ years of experience as a software Product Manager

• Fully remote (Within Chile)
• Extended Health Benefits!
• 10 extra days of vacations.
• Great saving plan benefits (APV)
• Growth opportunities
• Courses and certifications
• All of the equipment you’ll need to be successful
• Great team environment!