L3 Support Engineer in Ensitech

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We are a company focused on custom software development and have been in the market for over 20 years. At Ensitech we are dedicated to finding highly specialized talent to work with large companies in the United States, Europe, and Canada.

Each of our collaborators works with different teams and colleagues around the world, in the design and commercialization of software. We look forward to having you as part of our team as an L3 Engineer.

What you will do

  • Provide Tier 3 level support for network incidents and problems.
  • Configure, manage, and troubleshoot Fortinet network environments (e.g., firewalls, VPNs).
  • Configure, manage, and troubleshoot Aruba network environments (e.g., wireless controllers, access points, switches).
  • ​​​​​​​Handle complex network escalations and perform in-depth troubleshooting.
  • ​​​​​​​Collaborate with other IT teams to resolve issues and implement solutions.

Requirements

  • Strong, demonstrable hands-on experience with Fortinet network products and solutions.
  • ​​​​​​​Strong, demonstrable hands-on experience with Aruba networking technologies.
  • ​​​​​​​Deep understanding of networking protocols and concepts.
  • ​​​​​​​Proven ability to troubleshoot and resolve complex network issues.

​​​​​​​What do we offer?

  • 100% remote opportunity.
  • Competitive salary and benefits.
  • Custom benefit package aligned to your experience and your needs.
  • Working with foreign clients.

Fully remote You can work from anywhere in the world.
Pet-friendly Pets are welcome at the premises.
Flexible hours Flexible schedule and freedom for attending family needs or personal errands.
Computer provided Ensitech provides a computer for your work.
Informal dress code No dress code is enforced.
Vacation over legal Ensitech gives you paid vacations over the legal minimum.

Remote work policy

Fully remote

Candidates can reside anywhere in the world.

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