Software Quality Assurance (QA) Engineer in Smarter Contact

Smarter Contact is a rapidly growing SaaS company at the forefront of revolutionizing customer engagement. Our cutting-edge platform empowers businesses to connect with their customers in meaningful ways, utilizing the latest technologies to enhance communication, streamline processes, and drive overall customer satisfaction.

As we are growing our market presence we are looking for a software quality assurance engineer to join our team and help drive the end-to-end quality process, ensuring the delivery of high-quality software solutions

Qualifications:

• 7+ years of software QA engineering experience, with a focus on both manual and automated testing for web based applications
• 3+ years building, operating, and maintaining test automation frameworks
• Proven track record in testing client-server architectures at the UI and API level, particularly in a cloud based (SaaS) environment
• Strong understanding of software testing theory
• Experience working with Agile or Kanban methodologies
• Professional level English language comprehension skills (written and verbal)
• Excellent communication skills for collaborating with cross-functional teams and championing quality-related improvements

Requirements

• Strong knowledge of manual testing processes, including functional, regression, integration, system, and user acceptance testing
• Proficiency in two or more automation frameworks
• Experience in writing detailed test cases, test plans, and bug reports
• Experience with scripting languages for test automation, such as Python, JavaScript, Typescript, or C#
• Ability to design, build, and maintain automated test scripts for web-based and API-driven applications
• Experience with Continuous Integration (CI) and Continuous Deployment (CD) tools to automate the execution of tests
• Strong problem-solving abilities and attention to detail

We are looking for the BEST that want to be part of a fast growing company that is set to take off. If you meet ALL of the qualifications, we can't wait to hear from you.

Nice to Have

• Prior experience in the messaging space
• Worked for a fast moving startup

• 15 paid vacation days per calendar year (1.25 days are accrued per month)
• 10 paid floating holidays per calendar year
• 5 paid sick days per calendar year
• Performance-based bonuses/rewards
• $400/yr USD in medical benefits paid quarterly
• Up to a $600/yr USD in professional development reimbursement benefit
• Up to a $600/yr USDin physical development reimbursement benefit
• Up to a $50 USD gift on your birthday
• Up to a $50 USD gift on your employment anniversary