Technical Implementation Consultant in Ensitech

Join #Ensiteam!

We are a company focused on custom software development and have been in the market for over 19 years. Ensitech is dedicated to finding highly specialized talent to work with large companies in the United States, Europe, and Canada.

Each one of our collaborators works with different teams and colleagues around the world, in the design and commercialization of software. We look forward to having you as part of our team as a Technical Implementation Consultant.

• Provide post-sales services for software implementation, scripting, upgrades, and migrations
• Work closely with customer and project team to ensure all deliverables are executed successfully, with quality, on time, and on budget
• Rapidly generate customer trust and confidence
• Display a high level of technical knowledge and consistent service throughout all interactions
• Gather requirements for the solution delivery, working closely with Customers, and Vendor understand use cases, commands, and parameters
• Drive on-site project workshops and consultations with the customer
• Provide customer-facing technical documentation, including Acceptance Test Plans
• Write high-quality scripts as required for the solution delivery, migration, static data import etc.
• Maintain detailed issue tracking, action items, and troubleshoot customer issues throughout the project
• Deliver onsite and/or remote product training to customers
• Conduct knowledge transfer to handoff project to technical support
• Act as a liaison between the customer, sales, other professional services colleagues, engineering, and technical support
• Develop best practices for the services’ team

• Experience with BSS/OSS is a must.
• 3+ years in customer-facing roles, implementing complex software solutions.
• Strong problem-solving and troubleshooting skills.
• Expertise in Unix/Linux, shell scripting, JavaScript, Python, Perl, and SQL.
• Knowledge of security architectures, firewalls, and network protocols (TCP/IP, UDP, etc.).
• Experience with Cloud (AWS, GCP, Azure) and scalable system architectures.
• Strong communication, organizational, and negotiation skills.
• Ability to manage customer expectations and work independently in virtual teams.
• Positive attitude, strong work ethic, and willingness to travel (up to 25%).

• Database deployment and administration (Oracle, MySQL, MongoDB).
• Experience with Ansible, YAML, and monitoring tools (MRTG, Nagios, Cacti).
• Familiarity with REST/SOAP APIs and software integrations.
• Cloud computing experience (AWS, GCP, Azure).
• Knowledge of load balancing, HTTP server setup (NGINX, HAProxy).
• Experience with OpenLDAP, ElasticSearch, Kibana, Kafka, Postman.
• Experience with containerized solutions (Kubernetes, Docker).
• Telecoms or cable operator experience.

• 100% remote opportunity.
• Competitive salary and benefits.
• Custom benefit package aligned to your experience and your needs.
• Working with foreign clients.