https://www.getonbrd.com/companies/bop2b-labs https://getonbrd-prod.s3.amazonaws.com/uploads/users/logo/11045/Logo.jpg BOP2B Labs

We are singularly motivated to become part of your family. As employees, we have successfully delivered innovation and transformations to companies of all sizes and across multiple verticals. Today, we have the experience and confidence to do the same for you. With us, you get more than a head count - you get expertise in customer experience models that can revolutionize the way you make money while running cost-effective, high yield business processes.

We provide staffing and consulting services for Customer Acquisition, Back Office and Revenue Assurance operations. We provide staff augmentation, resourcing and co-work solutions focused on stabilising, improving and growing your sales and back office operations - providing unified solutions that reduce the cost to serve without sacrificing customer experience or revenue opportunities.

We are located in the areas that provide a depth of educated, skilled and experienced bilingual agents. In addition to possessing a college or university degree, our agents have a minimum of two years of experience in the BPO industry with customer contact experience in North American and European clients.

Our solutions are designed to make every customer contact a revenue opportunity and every resource a cross functional member of your team. We partner with industry leading solutions architects and operations experts to deliver holistic solutions.

Our service includes a comprehensive consultation to help identify gaps and opportunities, a comprehensive report that includes a project plan with timelines and milestones, a cost analysis, and a schedule. We also offer a suite of quality products that will help you get there quickly and smoothly.

That’s how we ensure your success!