Business Analyst in TECLA

TECLA is a fully remote software development company with a diverse and highly skilled team of 100+ experts across Latin America. We specialize in AI, cloud, automation, and DevOps, building innovative solutions for high-growth startups and established mid-market technology companies in the U.S.

Our work culture is agile, collaborative, and fast-paced—we take our work seriously while keeping the environment fun and engaging. As a remote-first company, we emphasize strong teamwork and close collaboration, working seamlessly with our U.S. partners as one integrated unit. Whether optimizing cloud environments, developing AI-driven applications, or enhancing DevOps automation, TECLA is at the forefront of technical innovation, solving complex challenges with cutting-edge technology.

We are looking for a Business Analyst to join our team and play a key role in shaping the future of our products and solutions. This role will work closely with Product Designers, Software Engineers, Customer Success, and Leadership to optimize the product roadmap and align it with business objectives and customer needs. In this role, you will analyze data, refine processes, and conduct market research. The ideal candidate is data-driven, strategic, and passionate about improving processes and user experiences through insights and analytics.

• Analyze market trends, user behavior, and product performance to generate actionable insights.
• Collaborate with cross-functional teams to define business requirements and improve product features.
• Conduct data analysis and forecasting to support strategic decision-making.
• Develop and optimize internal processes to enhance operational efficiency.
• Work with stakeholders to identify business opportunities and recommend solutions.
• Track KPIs and product metrics, ensuring alignment with company objectives.
• Create reports, dashboards, and presentations to communicate findings effectively.

• 3+ years of experience as a Business Analyst in a tech or SaaS company.
• 2+ years of experience leveraging Tableau and HubSpot for data analysis and generation of business insights.
• 1+ years of experience working with end-users/customers in the U.S. market.
• Strong analytical skills with experience in Excel and BI tools; ability to interpret performance metrics and translate them into recommendations.
• Experience with market research, competitor analysis, and process optimization.
• Full English proficiency and strong communication skills to collaborate with technical and non-technical stakeholders.
• Familiarity with Agile methodologies and working in a fast-paced environment.

Nice-to-Haves:

• Experience working remotely in a global or distributed team.
• Background in SaaS, cloud technologies, or digital products.

Work Schedule:

8 AM - 5 PM Mountain Time (with flexibility for overlap after noon MT)

• PTO: 15 paid time off (including sick days)
• Holidays: 7 U.S. holidays paid time off