How can I access my account if I have changed my email address in the social network I use to log in?

If you have changed the email address you use to log in to Get on Board, you will have to log in to Get on Board via email -using the one you previously used in your account- and edit it in your profile. Here we explain step by step how to do it:

1. Log in to Get on Board with your old email address (using the 'sign in with email' option). You will receive an email with a link to access the platform.

2. In your account, go to the 'Edit your profile' option and change the email address to the new email address. Save the changes and log out.

3. A confirmation email will be sent to your new email address. Once confirmed, log back in to Get on Board with your usual social network.

What if I don't have access to my old email?

If you do not have access to your old email, you will need to contact our support team via chat and validate your identity to help you recover your account.