Help & Support - Companies

On Get on Board, every published job goes through a revision process by our editorial team and a AI, according to our moderation policy. 

Closing a process on Get on Board lets candidates know that you are no longer looking for candidates for the position, and organizes your board internally so that old processes are no longer present. 

All job posts on Get on Board are reviewed almost instantly by our editorial team for approval and moderation AI. Typically, most jobs are published almost instantly within minutes to a couple of hours after submission.

Pay for a job posting on Get on Board gives you full access to the candidates' information and allows you to use all the functionalities of our Kanban applicants' administration board. Purchasing Boost is in addition to pay for the job posting; it is a way of boosting an already unlocked ad to provide more visibility and send personalized invitations to our Talent Database. 

If you are just trying to Get on Board platform, we allow you to start a publication for free and only make a payment if the candidates that have reached your job ad match to what you expected.  This, on Get on Board, is called to unlock an ad.
If you hire more than 5 people in technology profiles a year you will benefit greatly from our subscription plans, which allow you to save considerably from each publication and give you access to our Talent Database.
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On Get on Board, an unlock or "unlocking" a job is equivalent to purchasing a publication. 

When performing a talent search by tags, our algorithm sorts the results randomly according to the relevance that each professional has with the tag or tags required. When searching with free text, the results are ordered by relevance according to the text entered. 

If you paid for it on our platform, it will be automatically renewed using the payment method that is stored in your account. If it was activated by our team or if you pay by transfer for local billing, then the renewal will be manual.

Duplicating a process means cloning the job and publishing a new clean selection process. When you re-open a process, you keep the data of your original job.

To invite new users you must have an admin role, the other user roles do not have the faculties to add or remove users. If you are an account administrator, you must click on your name and go to the option "add more users to your account", then enter the email address of the person you want to invite and click on "send invitation".

At Get on Board, all published jobs go through a review process by our editorial team according to our moderation policy. The better your job ad is written and described, the more chances you have to be published right away. 

On Get on Board, users can have different roles, and there is no limit to the number of users. Learn more about each role's permissions here.

When you visit the plan page we show you a pro-rata that is calculated by subtracting what you have already used from your current plan from the value of the new plan.

When you create a job on Get On Board, our algorithm identifies the keywords of your ad and generates tags to facilitate its search with professionals. Also, tags help us determine the minimum salary range required for the job you are posting. 

If Boost did not meet your expectations, you can write to us at info@getonbrd.com. Our team will review the ad to see the possible causes and help you improve it, if necessary. 

If you posted your job on Get on Board and forgot to check it, after 15 days you will receive a notification that your ad will be unpublished.

By activating Boost, you will refresh the publication date of your ad as many times so that it is published with the date on which you activated Boost. 

Once you create your ad, the URL cannot be modified. You can edit the title and content of the ad, but the link will remain the same as the original one. 

If you wish to delete your company's account, you must request it formally by writing an email to  info@getonbrd.com. The request must be sent by an account administrator, from the same email that was used when the company was registered on Get on Board. 

If you have a Get on Board subscription plan, you can access Talent Database, from where you can invite the professionals that interest you directly to your open selection processes. 

Our algorithms detect and weigh hundreds of different signals from activity in our platform. This allows us to build a "heat map" of each candidate. 

On Get on Board, every company has a "Work with us" page, instantly, free, and easily customizable. This page contains your company profile (logo, description, website, and other information), and all the active jobs you have on Get on Board.
Only the administrators of a company account can modify this information. If you have administrator permissions, go to the menu with your username (on the desktop it is in the upper right corner), and select "Edit your company name profile".

As many as you need! On Get on Board, there is no limit to the number of users of your company that can access the platform. There's no need to share one single account among several people. 

If your company has a presence in more than one country, you do not need to create an account for each one. 

ATS (Applicant Tracking System) is a type of web-based software that is used to track your recruitment and selection processes in an orderly manner.