Help & Support - Companies

To create a good job posting and ensure that suitable candidates apply, we recommend that you describe the position as clearly as possible. Here are some tips to define the position in a better way.

To ensure that the right candidates apply for your job, we recommend that you describe the position as clearly as possible and customize the application form to your recruiting needs. 

You can leave private notes which will be shared with the whole team. If your company has Slack integration with Get on Board's ATS, the whole team will get instant notifications. 

Get on Board's API allows developers to access programmatically to features and crucial data of our platform. Learn more about the characteristics of our developer API.

When you discard an application you must check the box "Notify <applicant> via email".

Get on Board has integrations with some external ATS providers, such as Lever. This external integration is only available for our subscription plans.

Payment for annual subscriptions can be done in a single annual payment or with quarterly payments. 

Duplicating a job means cloning the job and publishing a new version of it, without the information of previous applicants. 

When creating the scorecard, you can assign a weight to each item or evaluation criterion. This weighting will be defined according to your hiring needs and relevance of requirements.  The criteria weights are: Low (0.5x), Normal (1.0x), High (1.5x) and Very High (2.0x).

No. At this moment we do not have monthly subscriptions, only quarterly and annual subscription plans with special pricing. Why don't we have monthly plans? Because having a monthly plan does not match the actual recruitment times, which are usually at least 2 months.

To assign a scorecard to a job, there are two ways to do it: when you create/edit your job, in step 3 ("Scorecards"), or from the 'actions' menu in your dashboard for previously created jobs.

Scorecards are evaluation tools that you create and adapt according to your recruitment needs. To create scorecards on Get on Board, you must log in to your company account and follow these steps...

Scorecards are assessment tools that allow you to evaluate applicants consistently, creating sets of criteria that will be scored using stars. Each scorecard can then be used in one or more jobs. 

Immediately nothing. You can continue to enjoy the benefits of your plan until the plan period is over. When that time comes, you will not be charged for the renewal and you will lose access to the plan.

If you choose a subscription plan and your company's recruitment needs increase, you can upgrade to your plan. To do this, you should write to info@getonbrd.com and we will contact you from our sales area, who will explain the steps to follow. 

If your company needs to hire more than 5 tech positions per year, we recommend you to get a subscription plan according to your needs. This will allow you to economize considerably compared to individual unlocks. 

Refreshing the date of a selection process means that the publication date of your ad is updated to the day you refresh it. 

When you create your Get on Board job ad, the salary you specify is compared to a minimum value. This minimum value is calculated based on several factors: job title and category, technologies and skills required, job location, and experience level.

If your payment is rejected, Stripe, our payment platform will keep trying a couple of times. If the transaction still cannot be completed, you will receive an email asking you to update your payment methods in your account.

Non-profit organizations, anywhere in the world, can post technology jobs on Get on Board and find great Latin American technology talent for free, forever. Check the conditions required to access the benefit. 

No. You can cancel the automatic renewal and continue to use the account until the end of the cycle, as there are no refunds.

When you make a payment on Get On Board you receive an invoice in your email. In addition, you can access all your invoices or bills whenever you need them, from the menu on your careers page. To have access to them, you must have the role of admin, login to your profile, open the menu on your name ( upper right corner), and select the option 'invoices'. 

We strongly recommend that you contact the professionals and follow up on the recruitment process directly from Get on Board. 

Immediately, that's why you pay a pro-rata, so you can enjoy your new plan straight away. In the next billing cycle, you will be charged the full value of your plan.

Get on Board specializes in jobs related to Information Technology (IT). This includes (but is not restricted to) areas and industries such as Software Engineering, Design, Data Science, etc.

When performing a talent search by tags, our algorithm sorts the results randomly according to the relevance that each professional has with the tag or tags required. When searching with free text, the results are ordered by relevance according to the text entered. 

To invite new users you must have an admin role, the other user roles do not have the faculties to add or remove users. If you are an account administrator, you must click on your name and go to the option "add more users to your account", then enter the email address of the person you want to invite and click on "send invitation".

At Get on Board, all published jobs go through a review process by our editorial team according to our moderation policy. The better your job ad is written and described, the more chances you have to be published right away. 

Our algorithms detect and weigh hundreds of different signals from activity in our platform. This allows us to build a "heat map" of each candidate. 

On Get on Board, users can have different roles, and there is no limit to the number of users. Learn more about each role's permissions here.

When you close a process in Get on Board you can reopen it keeping all the information only if the job is less than 4 months old.

Once you create your ad, the URL cannot be modified. You can edit the title and content of the ad, but the link will remain the same as the original one. 

On Get on Board, every company has a "Work with us" page, instantly, free, and easily customizable. This page contains your company profile (logo, description, website, and other information), and all the active jobs you have on Get on Board.
Only the administrators of a company account can modify this information. If you have administrator permissions, go to the menu with your username (on the desktop it is in the upper right corner), and select "Edit your company name profile".

As many as you need! On Get on Board, there is no limit to the number of users of your company that can access the platform. There's no need to share one single account among several people. 

By subscribing to a plan you have access to a number of benefits that are not available in more basic plans. If you decide to change to a cheaper plan, there is no refund and the change of plan is immediate. You will be able to renew to a lower plan at the end of your current plan period. 

If your company has a presence in more than one country, you do not need to create an account for each one. 

Get on Board subscription plans offer complete ATS software, considerable savings ($) compared to individual publications, ever-active jobs, automatic unlocks, the ability to publish confidential jobs, integration with other ATSs, and more. 

Boost maximizes the visibility and scope of your job posting on Get on Board, especially when you urgently need to recruit or for highly competitive or hard-to-find positions.

By activating Boost, you will refresh the publication date of your ad as many times so that it is published with the date on which you activated Boost.