Help & Support - Messages

Para acceder a la información de contacto de cada profesional deberás desbloquearlo utilizando un crédito de la cuota según tu suscripción. 

If you have email notifications activated, you will be able to reply to messages from applicants directly from your inbox. Check here how to do it.

Get on Board provides you with a talent pool of +300 thousand professionals and an integrated Applicant Tracking System (ATS). Here are some tips on how to use it

Within each applicant's card you will be able to pin important messages to access them easily and quickly. Here we explain how to do it.

When your subscription plan expires, your jobs will continue to receive applicants, but you will have to unlock them in order to access that information. 

When you discard an applicant in your recruitment process on Get on Board, you can easily select the discard reason (e.g., Didn't meet requirements; unfit for the job, etc.). 
Discard reasons help you conduct an organized process and help professionals improve their future applications, as they receive tips for improvement based on these. 

When a process is duplicated, a clon of your job will be published, with a clean selection process, that is, without the information of the professionals who initially applied.

From the option '💬  Message Templates' in the 'Job resources' menu of your dashboard, you can create message templates for all stages of your process, which will help you save time in communicating with applicants. 

Once the professionals accept the invitation to apply for your job, they will be able to contact you after sending their application via 'Messages'.

When you discard an application you must check the box "Notify <applicant> via email".

We strongly recommend that you contact the professionals and follow up on the recruitment process directly from Get on Board. 

Closing a process on Get on Board lets candidates know that you are no longer looking for candidates for the position, and organizes your board internally so that old processes are no longer present. 

In the heading of each phase, you will see a menu with an option called "Send bulk messages to candidates". 

When you unpublish a process, it stays open, so it continues to appear as an ongoing process in your dashboard. Closing a process on Get on Board lets candidates know that you are no longer looking for the position.

When you post a job on Get on Board, it is very important that you manage the process within the platform and communicate with applicants throughout the selection process. 

On Get on Board, an unlock or "unlocking" a job is equivalent to purchasing a publication. 

ATS (Applicant Tracking System) is a type of web-based software that is used to track your recruitment and selection processes in an orderly manner.